Contact Us

Thank you for visiting SunBub. Whether you have a question about our baby hats, need assistance with an existing order, or would like more information about shipping or returns, our customer support team is happy to assist you.

Customer Support

For the fastest assistance, please contact us by email and include your order number, if applicable, along with a brief description of your question.

Email: support@sunbub.website
Phone: (250) 397-2225

Mailing Address

SunBub
7248 Imperial Cres
Prince George, BC V2N 2W6
Canada

Order Support

When contacting us about an order, please provide:

Your full name
Order number
Email address used when placing the order
A brief description of your question or concern

Providing these details helps us locate your order and assist you more efficiently.

Returns & Refunds

We offer eligible customers free returns and refunds within 30 days of delivery. Please contact us at support@sunbub.website before returning an item so our team can provide the appropriate return instructions.

Shipping Questions

SunBub provides free worldwide shipping. Our estimated delivery timeframe is 7–10 days. Please refer to our Shipping Policy for additional information regarding processing, delivery, delays, and order tracking.

We appreciate your trust in SunBub and look forward to assisting you.